Terms & Conditions

By using any kind of service from Ruby Digital Solutions (Getatoz.com),you indicate that you understand these Terms & Conditions and accept them as the legal equivalent of a signed, written contract, binding you to these Terms & Conditions. Getatoz.com recommends that you carefully read the Terms & Conditions each time you visit the Website as the Terms & Conditions may affect your rights. If you find any discrepancy you may reach us or do not use the Website for its intended usage.

User Account, Password, and Security:


You will receive a password and account designation upon completing the Website's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Getatoz.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Getatoz.com cannot and will not be liable for any loss or damage arising from your failure to comply with this Section (b).
You agree that if any information provided by You that is inconsistent, inaccurate, not current or incomplete, or We have reasonable grounds to suspect that such information is inconsistent, inaccurate, not current or incomplete, or not in accordance with these Terms of Use, We reserve the right to indefinitely suspend or terminate or block access of your membership on the Website and refuse You access to the Website.

Communications:

When You use the Website or send emails or other data, information or communication to Company, You agree and understand that You are communicating with Company through electronic records and You consent to receive communications via electronic records from the Company periodically and as and when required. Company may communicate with you by email or by such other mode of communication, electronic or otherwise.

Services Offered:

Getatoz.com provides a number of Internet-based services through the Web Site (all such services, collectively, the "Service"). One such service enables users to purchase merchandise as such as perfumes, sunglasses, belts, and other items from various brands. (collectively, "Products"). Upon placing order, Getatoz.com shall ship the product to the shipping address provided and you will be entitled to its payment for the Services.

Third Party Content:

The Website makes available general third party information such as product catalogues, lists of authorized dealers, advertisements including videos, images and photographs of the products and other data from external sources ("Third Party Content"). Similar Third Party Content would also be available to You on the email received by You from Getatoz.com. The provision of Third Party Content is for general informational purposes only. You acknowledge that the Third Party Content provided to You is obtained from sources believed to be reliable. Getatoz.com does not provide any guarantee with respect to any the Third Party Content and Getatoz.com shall not be held liable for any loss suffered by You based on Your reliance on or use of such data.

Return Policy:

Returns are applicable only in the case of damaged/defective products. If any product received by you is in a damaged/defective condition, you should report the same to Getatoz.com within 24 hours of such delivery at +91 9658709513 and e-mail the photographs of the same at info@getatoz.com. Getatoz.com will in its sole discretion will either deliver to you, the new product at its own cost or refund to you the amount in relation to such product. Subject to the Terms & Conditions, once Getatoz.com initiates refund, it takes 10-15 business days to reflect the refund amount in your account.

Exchanges:

Getatoz.com will not accept any product exchanges.

Order Cancellation:

Getatoz.com makes every effort to ensure that you receive excellent service. If, at any time, you experience problems with an order, please let us know. Cancellations will be considered only if the request is made within 24 hours of placing an order. Getatoz.com may not cancel or change orders already in process at the seller end. No change in delivery instructions will be entertained by Getatoz.com post 4 working hours of the order placed.
Note: A refund will be processed by Getatoz.com in the event Getatoz.com determines that the cancellation of the order is due to Getatoz.com incapability of fulfilling the order. Problems with an Order.
Getatoz.com makes every effort to ensure that you receive excellent service. If, at any time, you experience problems with an order, please let us know.
Note: Getatoz.com will not entertain any complaint for products after 24 hours from the time of delivery.


Refund Policy:

Refund in cases of Cancellations are mentioned in Cancellation policy, kindly refer the same.
The acceptance of order is subject to availability of products, delivery areas and time. The order may or may not be accepted. The order might be cancelled after assessing the circumstances and communicated to customer. In such case amount paid by customer is fully refunded.
Only one attempt for delivery will be made. Please confirm availability of recipient. If recipient is not available at the time of delivery, second attempt will not be made and order will be cancelled. No refund will be made in such case.
Once refund is processed by Getatoz.com refund takes 10-15 business days to reflect in your account. Refund is credited directly through the mode from which the customer has paid the money.
Address Change requests
Change in the address is permitted free of cost only within 4 hours of date of purchase.
Sometimes the address change request can not be accepted, in that case order will not be refunded or cancelled.


Shipping & Delivery Policy:

The below mentioned terms of the shipping and delivery are qualified by the shipping disclaimer which forms an integral part of the Terms & Conditions.

Once your order has been processed & dispatched it will be usually delivered within 5 - 7 working days. Estimated delivery time depends on the availability of the product and the destination to which you want the order/product to be shipped. All orders are to be delivered by courier partners, it is possible that Getatoz.com courier partners have a holiday between the day you placed your order and the estimated date of delivery. In this case, the delivery may not be made on the estimated date.

Privacy Policy:

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of Getatoz.com in respect of the Website. The user further consents that the terms and contents of such Privacy Policy are acceptable to him.